The 5-minute journey

From sign-up to first lesson in under five minutes.

A step-by-step walk through what actually happens after you sign your child up — onboarding, diagnostic, first tutoring session, and the parent report you'll get on Sunday. Want the full tool list instead? See every feature →

1 · Quick onboarding

Add your learner's grade, curriculum (CAPS, IEB or IMPAQ) and home language. Takes under 3 minutes — no admin chase, no paperwork.

2 · Diagnostic placement

Max runs a short, friendly diagnostic per subject so it knows exactly where your child sits — not what the syllabus assumes.

3 · Tutoring + homework help

Your learner asks Max questions in plain English (or isiZulu, Afrikaans, Sesotho and more). Max scaffolds with hints, never gives the answer outright.

4 · Parent dashboard

Weekly progress reports land in your inbox and WhatsApp. See mastery per topic, time spent, and any wellbeing flags Max raised.

5 · Safety always on

Sensitive topics route to a trusted adult. No personal data harvested from minors. Every chat reviewable by you.

Learner flow

Pick a subject → ask a question or upload homework → Max guides with hints → finish with a quick mastery check → earn a streak.

Sessions auto-save into a study log your learner can revisit before tests.

Parent flow

Weekly progress email + WhatsApp summary → mastery per topic → flagged wellbeing concerns → recommended next-best lesson.

Review any conversation. Set daily time limits. Pause the account during exams.

Teacher flow

Bulk-add learners → assign past papers → review rubric-graded responses → export class summaries.

SACE-aligned reflection prompts for CPTD logging.

Frequently asked

How does an AI tutor differ from ChatGPT?

ChatGPT will give your child the answer. Max Claw scaffolds — it asks guiding questions, gives one hint at a time, and confirms understanding before moving on. It's also CAPS-aligned and never collects data on minors.

Do I need to install an app?

No. Max Claw runs in the browser on phones, tablets, Chromebooks and desktops. There's also a low-bandwidth mode for load-shedding and rural connections.

How does Max know my child's curriculum?

During onboarding you pick CAPS, IEB or IMPAQ and the grade. Max loads the right scope-and-sequence so explanations match what the school is teaching that term.

Can I supervise what my child types?

Yes. Every chat is logged in the parent dashboard. You can review messages, set time limits, and configure topic guardrails.