Frequently asked questions

MaxClawEdu (Max Claw) is a South African AI tutor for Grade R–12 learners. It supports CAPS, IEB and IMPAQ, gives step-by-step homework help, and reports progress to parents — all with strict child-safety guardrails.

Parents, learners, teachers and homeschool families across South Africa. Each role has its own portal and dashboard.

Grade R through Grade 12. Subject coverage is widest in the FET phase (Grades 10–12) where exam preparation matters most.

Plans start at R75 per learner per month. A once-off R350 onboarding fee covers diagnostic placement and parent setup. Family discounts up to 17% apply when adding multiple children. See pricing.

Yes — every new account gets a free trial week so your child can try Max before you commit. Join the waitlist to be invited.

Yes. Subscriptions are month-to-month with no lock-in. Cancel from the parent dashboard.

All major South African cards via Yoco. EFT for school and bursary plans on request.

CAPS (DBE), IEB, and IMPAQ. We map every subject to the official scope-and-sequence so explanations match what's taught at school.

Yes — we run a Sign Language Hub with curated SASL/ASL videos, captions, and a Deaf-friendly written-English homework helper.

English, Afrikaans, isiZulu, Sesotho, isiXhosa, Setswana, Sepedi, Tshivenda, Xitsonga, isiNdebele and siSwati at varying depth.

Yes. Max Claw is built around child-safety: no PII collection from minors, full parent visibility into every chat, age-band guardrails, and SADAG/Childline crisis routing. See safety.

No. Learner content is never sold or used to train third-party models.

Yes — see our privacy policy for details on data processing, parent rights, and data residency.

Any modern browser on phone, tablet, Chromebook or desktop. Low-bandwidth mode for load-shedding and rural connections.

Some study packs can be cached for offline review. Live AI tutoring requires connectivity.

Under five minutes. Pick the curriculum, grade, subjects and language. The diagnostic runs in the first session.